OptiOne Privacy Policy

Welcome to OptiOne! This Privacy Policy, along with our Cookie Statement and Terms and Conditions, outlines our approach to the collection and handling of any identifiable information about you and applies to all OptiOne applications, websites (including any affiliated sites), and other services operated by us (collectively referred to as the “Services”).

We understand that providing information online involves significant trust on your part. We take this trust very seriously and prioritize ensuring the security and confidentiality of the personal information you provide when you visit our app or use our Services. Please read this Privacy Policy carefully to learn about our privacy practices.

About This Privacy Policy and OptiOne

When Does This Privacy Policy Apply?

This Privacy Policy applies to information that identifies you as an individual that OptiOne collects from or about you. This policy does not apply to anonymous data that cannot identify you.

Our app may contain links to third-party websites. OptiOne is not responsible for these third-party sites’ privacy practices or content. We recommend that you carefully read the privacy statements of such sites.

Data Controller

The data controller responsible for your information is Mindplus AI Limited, located at Rm 1805-06, 18/F, Hollywood Plaza, 610 Nathan Road, Kowloon, Hong Kong.

What Personal Information Does OptiOne Collect?

Information You Provide Us Directly:
OptiOne collects information you provide directly to deliver the services you request. For example, when creating an account, you may give us your name, email address, and mobile number. When booking appointments, you may provide details about the appointment requirements. For payments handled directly between you and the provider, we do not collect payment information such as credit card numbers.

Information We Collect Automatically:
We automatically collect certain information, including:
– Log information through cookies or other means, such as IP address, device information, and browser type.
– Usage details such as the services accessed, and preferences such as language and currency.
– Location information if you permit the app to access your location.
– Information From Other Sources:
We may receive information about you from other sources, such as business partners and affiliates, which we may combine with other information we have about you.

How Does OptiOne Use My Personal Information?

– To provide and manage the Services.
– To improve and personalize your experiences.
– To communicate about your account or transactions and send you information about features and enhancements.
– To communicate with you about changes to our policies.
– To send you marketing communications that we believe may interest you.
– To personalize content and experiences on our Services.
– To optimize or improve our products, services, and operations.
– To detect, investigate, and prevent activities that may violate our policies or be illegal.
– To perform statistical, demographic, and marketing analyses of users of the Services.

Sharing Your Information

We may share your information with:
– Service providers who perform services on our behalf based on our instructions.
– We may also share information with partners who help us market our services
– We may share information if we believe it is necessary to comply with laws, regulations, legal processes, or governmental requests
– In the case of a merger or acquisition, your information may be part of the transferred assets.

Your Choices and Rights

You have the right to access, correct, or delete your personal information held by OptiOne. You can usually manage your information directly through your account. If you have any problems, please contact us at the details provided below.

Changes to the Privacy Policy

OptiOne will modify this Privacy Statement when necessary. Please understand that we may revise this Privacy Statement at times as we consider appropriate. We will note the date of the latest update of this Privacy Statement and the update will take effect when it is published. Without your explicit consent, OptiOne will not reduce your rights under this Privacy Statement. You should review this Privacy Statement periodically to keep up with our most current policies.

Contacting Us

For any questions about this Privacy Policy or the information we hold about you, please contact us at general@mindplusaihk.com or +852 5946 9067.

Cookie Statement

We use cookies to enhance your experience, perform analytics, and personalize advertising.

What is a cookie?

A cookie is a small text file that we store on your computer when you use our website.

What cookies does OptiOne use?

We use the following cookies:

Essential cookies
These are cookies that our website cannot operate without. They include, for e.g., cookies that enable you to log into secure areas of our website.
Non-essential cookies
– Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences (e.g., your choice of language, region, and currency).
– Analytical and performance cookies: These allow us to count the number of visitors to our website and to see how they move around it. This helps us improve the way our website works, for e.g., by ensuring that users are finding what they are looking for easily.
– Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the internal links you have followed. We will use this information to make our website and the travel products we display to you more relevant to your interests.

We use session and persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your computer and are activated the next time you visit our website. This approach aligns with common practices for handling user data in mobile applications, ensuring transparency, and providing users with clear information on how their data is used and protected.